How do I contact my mortgage company to get a loan modification agreement?

Posted by David Leibowitz on April 7th, 2009 in Foreclosure - Saving Your Home, Mortgage Modifications, Uncategorized, Foreclosure, Mortgage Modification, Servicers

It’s not easy to contact a mortgage servicer.  They say they want to help you get a loan modification agreement.  But first, you have to find them.  Here’s a handy list of phone numbers.  Hopefully, this will help you on your way.  And if you need more help, call Lakelaw at 1 866 LAKELAW instead of the mortgage modification company scammers that the United States Department of Justice and Attorneys General around the company are trying to shut down

HOW TO REACH YOUR MORTGAGE COMPANY

• ABN Amro Mortgage Loss Mitigation:
  Customer Service: 800-793-8900
  Web: http://www.mortgage.com
  
• Accredited Home Lenders          (877) 683-4446
• AMC Mortgage Services (Ameriquest and Argent)          (800) 211-6926
• America’s Servicing Company     800-662-3806
  866-674-1430
  866-567-8439
  800-842-7654
  866-567-8440
  866-426-5569
  800-304-3100
• American General       770-614-6005
• American Home Mortgage Servicing. (877) 304-3100
• Aurora Loan Services Home Retention Dept.: 866-519-1456 – 800-550-0508
• AmTrust (888) 696-4444
• Avelo Mortgage LLC 866 992 8356
• Bank of America:
   Loss Mitigation: 800-846-2222 or 716-635-2000
  Authorization Fax: 716-635-7265
  Short Sale Package Fax: 716-635-7255
• Bank of New York Loss Mitigation:
  Phone: 212-495-1784
  Fax: 212-415-2035
  
• BB&T  Mortgage  800-827 3722
• Benefical (800) 333-5848
• Carrington Mortgage Services – 800 477 0192 (option 2) or 800 561 4567
• Cendant Loss Mitigation:
  Phone: 800-750-2518
  Fax: 856-917-8334 
• Central Pacific Bank (800) 342-8422
• Charter One
  CCO Mortgage
  Citizens Bank      (800) 234-6002 0r 877 745 7355
• Chase (800) 446-8939
  Homeowners Assistance Department (foreclosure)
   800-446-8939
  Fax: 614-422-7259
  Additional numbers
  Phone: 800-981-3792
  Fax: 858-605-3006
  Phone: 800-526-0072
  Phone: 800-527-3040 ext. 533 

  Phone: 800-848-9136 (Mortgage)
  Phone: 800-836-5656 (Home Equity)
  Phone: 510-652-0401
  Web: https://chaseonline.chase.com 

• Chevy Chase  Bank   866 391 8688
• Citi Financial Mortgage (800) 753-3673
  Foreclosure: 800-424-3562
   800-423-8158
  800-848-7491
  Dial by extension: 800-888-600 
• Citimortgage (800) 283-7918
  Loss Mitigation: 800-682-2286
  Foreclosure: 877-202-3846
  Loss Mitigation: 866-357-6015
  Loss Mitigation Fax: 248-488-7727
  Workout Fax: 248-488-8357
  Loss Mitigation: 866-357-0614
  First American: 800-511-1278
  Workout Fax: 636-256-2884 
• Citi – all entities – Loss Mitigation:  800-422-1498
• Countrywide (800) 262-4218 or 800 669 6607
• Ditech (800) 852-0656
• Downey Financial Corp. (800) 824-6902
• EMC (800) 723-3004 0r 888 577 4011 (Loss mitigation)
• Equity One (866) 361-3460|
• Fairbanks Loss Mitigation:
  Phone: 888-818-6032
  801-270-7713
  Fax: 904-232-4607 
• Fifth/Third Bank  800-375-1745 (option 3) Loss Mitigation
• First Franklin (Home Loan Services/NationPoint) 800 622 5035 (Loss mitigation)
• First Horizon Home Loans  – Loss Mitigation 1st Mortgage – 800 707-9988 x 33805
  Loss Mitigation:
  Phone: 800-707-0139 — ext. 17305 
• First Horizon Home Loans -
  Loss Mitigation 2nd Mortgage - 800 396 6184 
• Flagstar Bank    800 968 7700 ext 9780
• Fremont Investment & Loan  866 484 2901
• GMAC Mortgage  (800) 850-4622
• GMAC ResCAp (GMAC Mortgage,
  Homecomings, GMAC Bank)   800 799 9240 option 5 ext 8743285
  Phone 1: 800-206-2901
  Phone 2: 858-874-7417 
• GreenPoint Mortgage (Serviced by Countrywide) 800 669 6650
• Green Tree    (877) 816-9125
• HSBC all entities -  800 395 3489
  Collection Counselors (if short term problem)
   Phone: 800-338-6441
  Default Resolution Team (if long term problem)
   Phone: 888-648-3124
   Fax: 732-352-7519
  Web: http://www.us.hsbc.com 
• Home Loan Services, Inc (First Franklin
  Nation Point, National City Bank) 800-622-5035 ext 24267
• HomEq    877 -867 -7378
• Home Side Loss Mitigation:
  Phone: 904-281-3900
  
• Household Finance (800) 333-4489
• Huntington National Bank (800) 323-4695
• Huntington Mortgage Group – 800-323-9865
• Indymac Federal Bank (877) 736-5556
• Irwin Mortgage Corporation
  Phone: 888-444-6446
  Pre-Foreclosure: 888-218-1988
  Web: http://www.irwinmortgage.com
  
• JP Morgan Chase   800-446-8939
• Litton Loan Servicing (800) 247-9727 – default counseling  (800) 999-8501
  Phone 1: 800-548-8665
  Phone 2: 713-966-8803
  Fax: 713-966-8820
  Web: http://www.littonloan.com 
• MERS (not really a servicer but you may need to contact them) (800) 646-6377 – fax (703) 748-0183
• National City (800) 367-9305 or 800 622 5035
  Phone 1: 800-523-8654
  Phone 2: 937-910-3563
  Web: http://www.nationalcitymortgage.com 
• Nation Star Mortgage   888-850-9398
• Nationwide Advantage Mortgage Company (800) 3563442
• New Century Financial (800) 790-9502|
  Phone: 877.206.9904
  Web: http://www.newcentury.com 
• Ocwen Federal Bank (800) 746-2936 or loss mitigation 877-596-8580
• Ohio Savings Bank (Now Amtrust) 800 860 2025 ext 8917
• Option One Mortgage Company  888-275-2648
  Web: http://www.oomc.com 
• PHH Mortgage (Delinquency ) 800 330 0423 (Foreclosure) 800-750-2518
  Phone: 800-257-0460
  Web: http://www.phhmortgage.com 
• Popular Mortgage Servicing 800 383 2292
• Prodovis Mortgage Company 888-878-0522 option 5home retention department
• ResMae Mortgage Corp.   866 794 80444 ext 5944
• Saxon Mortgage Services  – 888-325-3502 (Delinquent) 800-594-8422 (not delinquent)
  Phone 1: 262-502-6724
  Phone 2: 817-665-6537
  Phone 3: 414-278-8068  

   

• Select Portfolio Services  888-349-8968
  Loan Resolution Department: 888-818-6032
  Fax: 801-293-3936
  Web: http://www.spservicing.com 
• Sun Trust Mortgage (800) 634-7928
• US Bank (800) 365-7900
• Wachovia Bank (866) 642-8608
• Washington Mutual (JP Morgan Chase) (866) 926-8937
• Washington Mutual Bank – loss mitigation – prime 888 926 8937
• Washington Mutual Bank – loss mitigation – subprime – 888-708-4696 option 2
• Wells Fargo (800) 766-0987 – loss mitigation 800-275-9254 05 800 416 1472
  Wells Fargo – Loss Mitigation
  Phone: 888-231-0757
  Loss Mitigation: 877-216-8448
  Borrower Assistance: 800-551-9808
  Homeowners in Foreclosure: 800-868-0043 or800-352-7654
   
• Wendover Financial Services Loss Mitigation:
  Phone: 888-934-1081
  Phone: 800-436-1022
  Web: http://www.wendover.com
  
• Wilshire Credit Corporation 888-917-1050 
• Whitney National Bank – Loss Mitigation. Phone: 800-347-7272

These numbers and the identities of the banks and mortgage companies are changing every day.  If you find out any updates, please let us know and we will post them here.